C.A.T. Global is a respected and widely recognized brand that offers a collection of non-asset based services; united with C.A.T. will have the ability to build full service logistics solutions anywhere in North America.
RESPONSIBILITIES
•Book available freight in a cost-effective manner
•Source and negotiate with carrier base to move available loads (Truckload, Flatbed, and Intermodal)
•Schedule pick-up and delivery appointment times
•Communicate effectively with carriers and build carrier relationships
•Build strong liaison relationships with C.A.T. Global customer base:
•Maintain reliable communications with customers regarding changes in pick-up and delivery schedules and potential service failures
•Communicate customer problems, needs, leads and inquiries to the sales force
•Quote customers on new lanes when requested
•Recommend process improvements and implement once approved
•Maintain and update accurate information in company’s operating systems
•When possible, pre-plan the use of carriers and equipment for efficiency
•Assist in P.O.D. retrieval
•Understand and support the goals, policies and procedures of C.A.T. Global
•Maintain confidentiality of company information
REQUIREMENTS
• High school diploma or GED required; four-year degree preferred
•Basic knowledge of MS Word and Excel
•Must be willing to work long hours
•This position requires being on-call
SKILLS AND EXPERTISE
•Experience at a non-asset-based transportation logistics company preferred
•Exceptional customer service focus and skills
•High-energy, positive attitude
•Organizational and scheduling skills
•Ability to learn Mercury Gate TMS software
WE OFFER
- Competitive salary
- Excellent working environment
- Benefit Plan
Would you like to be part of our team?
Please forward your resume to
imaksander@cat.ca