C.A.T. Global is a growing , respected, and widely recognized brand that offers a collection of non-asset based services; is currently looking to fill the following position:
Intermodal Operations Account Manager
Columbus, OH
The Intermodal Operations Account Manager will oversee the Planning and Carrier Management as well as all related intermodal responsibilities for the Columbus Office. They will be accountable for service to our customers, carrier service performance, accounting accuracy, workload optimization and dray spend. They are the main conduit for communication internally with all other departments. They will participate in minimizing dray spend, customer bid planning, service reviews and strategic marketing for Intermodal.
ESSENTIAL JOB FUNCTIONS:
• Oversee and ensure the execution of all intermodal Load Planning and Carrier Management responsibilities
• Responsible to deliver service and manage cost across the network
• Drive an office culture of accountability focused on service, communication and solutions leading to an improved customer experience
• Generate a positive work environment focused on individual and team development
• Standardize processes ensuring alignment across the Intermodal team
• Work closely with Ops team, other Account Managers, Rail Vendors and Core Carriers to proactively provide solutions for potential service disruptions
• Initiate and participate in periodic service and network strategy meetings
• Participate in the onboarding and developing of new customers and business
• Design a schedule for the team to ensure coverage during all necessary hours’ and holidays
• Conduct bi-yearly performance reviews for any direct reports
• Various other special projects and responsibilities as assigned
• Travel, sporadically when required
MINIMUM QUALIFICATIONS
• Bachelor’s degree is preferred but not required
• Two or more years of operations experience, in the intermodal segment, preferred
• Must possess leadership skills and have the ability to inspire, lead by example and communicate effectively with all levels of personnel, customers and vendors
• Excellent oral and written communication skills, organizational skills and analytic ability
• Proficient with Gmail, MS office suite of programs
• Must be able to focus team on achieving personal and company goals
• Must be a self-starter and highly motivated individual
• Ability to operate effectively with minimal supervision and be the Operational office lead
This position offers the opportunity to hone your skills in a challenging role
that can also lead to other positions of increased responsibility within C.A.T Global Inc.
You wish to be part of our team?
Please forward your resume to skurusumuthu@cat.ca